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Healthcare Appointment Platform

A patient-first scheduling platform connecting clinics, doctors, appointments and reminders in one experience.

HealthcareHealthcareReactNode.jsFirebase
Client / BrandLifeHarmony
IndustryHealthcare
Project TypeAppointment & Scheduling Platform
Timeline16 weeks
ServicesUX Research, UI Design, Frontend Engineering…
TechnologiesReact · Node.js · Firebase
LifeHarmony — Sign-in, home and booking screens on mobile
01 · The challenge

A clearer experience for a real business problem.

Patients called clinics directly to book appointments, which created long hold times and frequent double-bookings across doctors and departments.

  • Let patients book and manage appointments without calling
  • Prevent double-booking across doctors and departments
  • Reduce missed appointments with reminders
  • Give clinic staff a clear daily schedule view
02 · Our approach

Research, design and engineering in one delivery path.

Mapped the patient booking journey end to end
Designed a calendar system aware of doctor availability
Built automated SMS and email appointment reminders
Designed a staff-facing schedule and check-in view
Tested the flow with real clinic staff before launch
03 · Solution

What SARWADA built.

We built a booking platform where patients choose a doctor, see live availability, and book in a few taps, while clinic staff manage the day from a single schedule view — with automated reminders reducing no-shows.

04 · Key features

Everything the product needed — nothing it didn't.

01Doctor availability

Live calendar view synced across departments.

02Online booking

Patients book, reschedule or cancel in minutes.

03Automated reminders

SMS and email reminders before appointments.

04Patient records

Secure history of visits and prescriptions.

05Staff schedule view

Daily schedule and check-in for front-desk teams.

06Multi-clinic support

Manage several locations from one account.

07Notifications

Real-time updates for reschedules and cancellations.

08Reports

Appointment volume and no-show reporting.

05 · Technology stack

Built with a focused, production-grade stack.

ReactNode.jsFirebase
06 · Results & impact

Outcomes from the finished product.

✦ 01Fewer missed appointments

Automated reminders sent before each visit.

✦ 02No more double-booking

Availability synced across doctors live.

✦ 03Faster booking

Patients book online instead of calling in.

✦ 04Clear daily schedule

Front-desk staff see the full day at a glance.

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